IT System Engineer

Siena, Italy

We are looking for IT System Engineers for our operational office in Siena to join a consultancy team within the pharmaceutical industry, specifically providing specialised IT/OT support for systems and business applications.

Do you thrive on challenges and are you a passionate problem solver?

Do you want to work with a leading international pharmaceutical consultancy firm?

If you are looking to join a dynamic and stimulating environment, working alongside skilled and knowledgeable colleagues, this opportunity could be perfect for you.

To learn more, read on below:

Customer Relationship
Personal Evolution
Administrative Work
Technical Expertise

Position details

  • Location: hybrid (on site and work from home)
  • Contract Type: Permanent Contract
  • Working Hours: Monday to Friday, 9-18
  • Department: EU Operations
  • Reporting to: Project Leader
  • We offer an excellent growth opportunity 

Main responsibilities

  • Maintain an innovative IT architecture by providing professional perspectives on the latest IT advancements.
  • Independently handle and resolve level 2 technical issues within the client’s IT/OT infrastructure.
  • Integrate IT and OT functions and systems, ensuring robust cybersecurity across all levels.
  • Provide specialised technical support for IT/OT systems, with a primary focus on IT components within industrial production architectures and systems.
  • Develop and implement continuous improvements to enhance the efficiency and usability of production systems.
  • Keep project documentation current and accurate.
  • Participate in managing technical changes within the client’s IT/OT infrastructure.
  • Operate proficiently following the client’s quality guidelines and manuals (specific to IT/OT and general).
  • Collaborate with suppliers and internal/external designers, contributing IT expertise for the development or technological adaptation of IT architectures and industrial automation systems.


  • Advanced knowledge of common operating systems.
  • Strong understanding of databases and complex data structures (big data), with basic competence in data processing.
  • Proficient in network technologies and protocols, such as TCP/IP, routing, filtering, and DNS.
  • Expertise in cybersecurity, including data encryption, Zero Trust architecture, and network segmentation.
  • Familiarity with cloud technologies, collaboration platforms, and big data platforms.
  • Basic knowledge of scripting with a general understanding of programming languages.
  • Problem-solving skills and a proactive approach to autonomous learning.
  • Ability to work both independently and as part of a team.
  • Good command of written and spoken English.
  • Strong communication skills and the ability to interact directly with clients.
  • Attention to detail in recording and documenting completed activities, with the capability to create a clear narrative of actions taken.
  • Basic understanding of project management methodologies.

Nice to have

  • Prior experience in a similar role.
  • English language certification of at least C1 level.
  • Knowledge of IT service management frameworks (COBIT/ITIL).
  • Diploma and/or bachelor’s degree in technical-scientific disciplines.

What We Offer

A comprehensive training program that includes:

  • Courses and professional certifications on reference solutions.
  • Preparatory training in the company with a structured program.
  • Training alongside experienced personnel with proven expertise.
  • Welfare plan scheme.
  • Ticket lunch.
  • Performance-based incentives upon reaching work autonomy.

MAASI Enterprises want to be an inclusive and equitable company, we value differences, and welcome people from all walks of life. 
If you are ready to take on an exciting challenge and be part of a dynamic team in the pharmaceutical consulting industry, do not hesitate to send us your application.

We believe in equal opportunities for everyone and we apply fair working conditions and salaries related to assigned responsibilities, skills and personal merit.


A salary pack that matches your responsibilities, a growth plan and attractive bonuses on results base.


Internal and external trainings specifically selected on your aptitudes and talent.

Welfare plan

A set of benefits, services and affiliations on top to the profession's health insurance.

we're Humans

We're a Company of human beings, before anything else. You'll never be "just a number" here.